The DVD features two vignettes of an initial assessment with a reluctant client who has alcohol related problems. The first vignette demonstrates roadblocks. The second vignette demonstrates effective counselling skills. A Clinical Psychologist/Senior Lecturer in Psychology, Sandy Williams, conducts the interviews sessions.

The video is an excellent training resource for generalist and specialist drug workers who encounter resistant clients with drug related problems in the course of their work.

The interview illustrates the following skills:

• Roadblocks – ordering, warning, being critical and judgmental, blurred boundaries
• Effective Counselling – listening skills, empathy, appropriate questioning, summarizing, clarifying, paraphrasing.

This DVD comes with training notes when purchased